Zoom Introduces Phone Service in India, Starting with Pune
Zoom, the company known for its video calling app, has just launched a new service in India called Zoom Phone. This service lets people make regular phone calls using their internet connection both to and from standard phone numbers.
What is a Zoom Phone?
Zoom Phone is like a modern version of the old office phone systems. It works over the internet and connects with Zoom’s other tools making it easier for businesses to handle all their communication in one place.
The service works with local Indian phone numbers, so users can make and receive calls just like they would with a regular phone line. This is possible because Zoom got special permission from the Indian government to offer this service.
Where is it Available?
Right now, the Zoom Phone is only available in Pune. But don’t worry if you’re not in Pune. Zoom plans to bring the service to other parts of India soon. They’re looking at cities like Karnataka, Tamil Nadu, Andhra Pradesh, Mumbai and Delhi in the coming months.
Who Can Use It?
At the moment, Zoom Phone is an add-on for businesses that already pay for Zoom’s services. It’s designed to work well for all kinds of companies, from small local businesses to big international corporations.
What Makes It Special?
Zoom Phone isn’t just a basic calling service. It comes with some cool features powered by artificial intelligence (AI). It can summarize your calls after you hang up, can sort your voicemails by importance and can even pick out tasks from your conversations
These features are meant to help people work more efficiently and have a better experience using the service.
Why is This Important?
This launch is a big deal for a few reasons. It shows that Zoom is growing beyond just video calls, giving businesses in India a new option for their phone systems. It might also change how companies in India handle their communication needs.
What Zoom Says
Velchamy Sankarlingam, who’s in charge of Zoom’s products said that launching the Zoom Phone in India wasn’t easy. They had to build special systems to connect to India’s phone networks and follow all the rules set by the government. He says this shows how committed Zoom is to bringing services that their customers want to India.
What’s Next?
As Zoom Phone becomes available in more parts of India, we might see more businesses switching to this kind of internet-based phone system. It could change how offices communicate, especially as more people work from home or from different locations.
For now, if you’re in Pune and already use Zoom for your business, you might want to check out Zoom Phone. For everyone else, keep an eye out for when it comes to your city.
Remember, technology like this is always changing and improving. Zoom phones might look different in a few months or years as they add new features and expand to more places. It’s an exciting time for business communication in India and Zoom is clearly aiming to be a big part of it.
Companies continue to adapt to new ways of working, services like Zoom Phone could become more common. They offer flexibility and features that traditional phone systems can’t match. However, their success will depend on factors like reliability, call quality and how well they integrate with other tools that businesses use every day.
